Blog
Excel is getting better at finding answers
If you use Excel regularly, you'll know that the hard part is getting your information into the format you want. Perhaps you always present figures in a certain way. Maybe reports need specific headings. Perhaps your team uses formulas, naming...
AI saves time, but don’t let it replace personality
AI is quickly becoming part of everyday business. A couple of years ago, most conversations were about whether businesses should use it. Now the discussion is about where it can save time. Writing emails… creating marketing content… summarizing meetings… helping with...
Why vendor conversations take more energy than they should
IT directors spend more time dealing with vendors than they might have expected to when they first moved into leadership. It sounds straightforward. You evaluate options, agree terms, renew contracts, and manage relationships. But it’s rarely that clean. Every...
Justifying security investment when nothing has happened
One of the more difficult parts of the IT director role is explaining the value of something that’s designed to prevent problems rather than produce visible outcomes. When security investment works, the business usually doesn’t notice. There’s no obvious moment where...
Should your business use an AI voice assistant?
Most businesses have a handful of phone calls that happen time and again. “What time do you open?” “Can I change my appointment?” “Has my order been dispatched?” “Can somebody call me back?” Of course, these are all normal questions for someone who doesn’t know...
Here’s what’s new in Copilot Wave 3
If you use Microsoft 365 every day, you’ve probably noticed that Copilot hasn’t stood still. It’s been evolving in the background, gradually becoming more embedded in the way Word, Excel, Outlook and the rest of your tools work. Microsoft tends to roll these changes...
Is It a Windows 11 Update or Not?
You probably don’t think twice when you see a Windows update. A quick click, a short wait and the job’s done. It’s one of those routine things that feels safe by default. After all, updates are there to protect your system, not cause problems. That’s exactly why this...
Audit fatigue is slowing IT directors down
You probably don’t think of audits as a major problem. They’re part of the job. Security reviews, compliance checks, certifications, internal assessments… they’re there to reduce risk and provide assurance to the business. But they keep coming back. Just as one cycle...
Backups are half the story. What about recovery?
Most backup conversations end a little too early. The question gets asked: “Are we backed up?” The answer is, of course, yes. Jobs are running, reports are clean, and everything looks as it should. That’s where the conversation often stops. What isn’t always explored...
Why incident response plans rarely match reality
You’re the IT director, of course you already have an incident response plan. It’s documented, it’s been reviewed, and it sits alongside everything else you’re accountable for around security and risk. You know where it is, and you know what it says. The question is...
What our customers are saying:
I’ve been a customer of TS3 for over a decade. I can’t say enough about the knowledge and professionalism of this crew. If you’re looking for an IT vendor that will go the extra mile to make sure your needs are met, this is who you want. Whatever your IT needs may be: help desk, networking infrastructure/wifi, phones, backup solutions, hardware procurement, these guys do it all. Give them a call, you won’t be disappointed.
– Matt, local church