by Jenn Ferguson | Jul 31, 2026 | IT director
You probably don’t think of audits as a major problem. They’re part of the job. Security reviews, compliance checks, certifications, internal assessments… they’re there to reduce risk and provide assurance to the business. But they keep coming back. Just as one cycle...
by Jenn Ferguson | Jun 5, 2026 | Cybersecurity, IT director
Old School Security. Security used to feel more contained. There were tools to configure, patches to apply, alerts to review. It was technical, structured, and largely operational. But that’s changed. These days, security rarely stays in the technical lane. It tends...
by Jenn Ferguson | May 29, 2026 | IT director
Is your ticket queue ever actually done? Or is it just quiet enough for you to breathe before the next wave hits? From where I sit, tickets are rarely the real problem. They’re the visible symptom. The deeper issue is that the helpdesk has quietly become the thing...
