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Why security keeps landing on the IT director’s desk

Why security keeps landing on the IT director’s desk

by Jenn Ferguson | Jun 5, 2026 | Cybersecurity, IT director

Old School Security. Security used to feel more contained. There were tools to configure, patches to apply, alerts to review. It was technical, structured, and largely operational. But that’s changed. These days, security rarely stays in the technical lane. It tends...
How IT directors can finally get ahead of tickets (without working evenings and weekends)

How IT directors can finally get ahead of tickets (without working evenings and weekends)

by Jenn Ferguson | May 29, 2026 | IT director

Is your ticket queue ever actually done? Or is it just quiet enough for you to breathe before the next wave hits? From where I sit, tickets are rarely the real problem. They’re the visible symptom. The deeper issue is that the helpdesk has quietly become the thing...
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Why incident response plans rarely match reality

You’re the IT director, of course you already have an incident response plan. It’s documented, it’s been reviewed, and it sits alongside everything else you’re accountable for around security and risk. You know where it is, and you know what it...
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Windows 11’s new focus on efficiency

For the past year or so, it’s felt like every Windows update came with three new AI features attached. Some of them are genuinely useful. Some feel like they’re there because they can be. So, it’s interesting to see Microsoft take a slightly...
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Is Data Security Your Top Priority?

There’s an interesting disconnect happening in the business world right now. Most IT leaders say data security is their number one concern when upgrading or modernizing systems. In fact, nearly seven in ten rank it at the top of the list. Yet only...
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Why security keeps landing on the IT director’s desk

Old School Security. Security used to feel more contained. There were tools to configure, patches to apply, alerts to review. It was technical, structured, and largely operational. But that’s changed. These days, security rarely stays in the...
Read More

How IT directors can finally get ahead of tickets (without working evenings and weekends)

Is your ticket queue ever actually done? Or is it just quiet enough for you to breathe before the next wave hits? From where I sit, tickets are rarely the real problem. They’re the visible symptom. The deeper issue is that the helpdesk has quietly...
Read More

How to stop AI projects stalling

Have you noticed how many AI projects start with excitement… and then quietly go nowhere? I’m seeing it a lot. A demo here, a pilot there, plenty of internal chatter, but very little that makes it into day-to-day use. And it’s not because AI...
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Small habits to make your Windows 11 PC last longer

When was the last time you replaced a perfectly usable work computer, simply because it had become slow or unreliable? For a lot of businesses, that moment is coming sooner than it used to. Hardware prices have risen, upgrades cost more, and...
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What To Know About the Newest Wave of Phishing

If phishing scams are supposed to trick people, why do so many of them still feel clumsy? For years, the answer was simple: Most scams were mass-produced. The same email, the same fake website, sent to thousands of people and hoping a few would...
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It’s time to govern your team’s AI use

Let me ask you a slightly uncomfortable question. Do you know which AI tools your team is using at work… and what they’re putting into them? Most business owners I speak to think they do. And then we dig a little deeper. Generative AI tools like...
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Don’t forget to protect your browsing privacy

When you open a browser on your phone, what do you think it knows about you? The websites you visit? Maybe your location? Possibly what you’ve searched for? The reality is, for many popular mobile browsers, it’s a lot more than that. A recent...
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