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Why security keeps landing on the IT director’s desk

Why security keeps landing on the IT director’s desk

by Jenn Ferguson | Jun 5, 2026 | Cybersecurity, IT director

Old School Security. Security used to feel more contained. There were tools to configure, patches to apply, alerts to review. It was technical, structured, and largely operational. But that’s changed. These days, security rarely stays in the technical lane. It tends...
How IT directors can finally get ahead of tickets (without working evenings and weekends)

How IT directors can finally get ahead of tickets (without working evenings and weekends)

by Jenn Ferguson | May 29, 2026 | IT director

Is your ticket queue ever actually done? Or is it just quiet enough for you to breathe before the next wave hits? From where I sit, tickets are rarely the real problem. They’re the visible symptom. The deeper issue is that the helpdesk has quietly become the thing...
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Why security keeps landing on the IT director’s desk

Old School Security. Security used to feel more contained. There were tools to configure, patches to apply, alerts to review. It was technical, structured, and largely operational. But that’s changed. These days, security rarely stays in the...
Read More

How IT directors can finally get ahead of tickets (without working evenings and weekends)

Is your ticket queue ever actually done? Or is it just quiet enough for you to breathe before the next wave hits? From where I sit, tickets are rarely the real problem. They’re the visible symptom. The deeper issue is that the helpdesk has quietly...
Read More

How to stop AI projects stalling

Have you noticed how many AI projects start with excitement… and then quietly go nowhere? I’m seeing it a lot. A demo here, a pilot there, plenty of internal chatter, but very little that makes it into day-to-day use. And it’s not because AI...
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Small habits to make your Windows 11 PC last longer

When was the last time you replaced a perfectly usable work computer, simply because it had become slow or unreliable? For a lot of businesses, that moment is coming sooner than it used to. Hardware prices have risen, upgrades cost more, and...
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What To Know About the Newest Wave of Phishing

If phishing scams are supposed to trick people, why do so many of them still feel clumsy? For years, the answer was simple: Most scams were mass-produced. The same email, the same fake website, sent to thousands of people and hoping a few would...
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It’s time to govern your team’s AI use

Let me ask you a slightly uncomfortable question. Do you know which AI tools your team is using at work… and what they’re putting into them? Most business owners I speak to think they do. And then we dig a little deeper. Generative AI tools like...
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Don’t forget to protect your browsing privacy

When you open a browser on your phone, what do you think it knows about you? The websites you visit? Maybe your location? Possibly what you’ve searched for? The reality is, for many popular mobile browsers, it’s a lot more than that. A recent...
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Do you really want your team to use this?

Here’s a question I suspect most business owners haven’t thought about yet.If one of your team buys something inside an AI chat window… is that okay with you? Because that’s exactly where things are heading.You’re probably already familiar with...
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Another Good Reason to Enforce MFA

  What would happen if someone got hold of one of your employees’ passwords from years ago? Not a password they’re using today...not one they even remember...just an old one that never got changed. Because that’s exactly how a recent,...
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Prepare your business for more refined cyberthreats

Cybercriminals aren’t simply causing chaos anymore. They’re getting smarter, more organized, and much better at finding weak spots in businesses of every size. And while that sounds worrying, understanding what’s happening is the first step to...
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