by Jenn Ferguson | Jun 5, 2026 | Cybersecurity, IT director
Old School Security. Security used to feel more contained. There were tools to configure, patches to apply, alerts to review. It was technical, structured, and largely operational. But that’s changed. These days, security rarely stays in the technical lane. It tends...
by Jenn Ferguson | May 29, 2026 | IT director
Is your ticket queue ever actually done? Or is it just quiet enough for you to breathe before the next wave hits? From where I sit, tickets are rarely the real problem. They’re the visible symptom. The deeper issue is that the helpdesk has quietly become the thing...
by Jenn Ferguson | May 22, 2026 | AI
Have you noticed how many AI projects start with excitement… and then quietly go nowhere? I’m seeing it a lot. A demo here, a pilot there, plenty of internal chatter, but very little that makes it into day-to-day use. And it’s not because AI doesn’t work or isn’t...
by Jenn Ferguson | May 15, 2026 | PC
When was the last time you replaced a perfectly usable work computer, simply because it had become slow or unreliable? For a lot of businesses, that moment is coming sooner than it used to. Hardware prices have risen, upgrades cost more, and replacing machines that...
by Jenn Ferguson | May 1, 2026 | Cybersecurity
If phishing scams are supposed to trick people, why do so many of them still feel clumsy? For years, the answer was simple: Most scams were mass-produced. The same email, the same fake website, sent to thousands of people and hoping a few would fall for it. That...
