by Jenn Ferguson | Jun 26, 2026 | AI, Microsoft
For the past year or so, it’s felt like every Windows update came with three new AI features attached. Some of them are genuinely useful. Some feel like they’re there because they can be. So, it’s interesting to see Microsoft take a slightly different tone with recent...
by Jenn Ferguson | Jun 19, 2026 | Cybersecurity
There’s an interesting disconnect happening in the business world right now. Most IT leaders say data security is their number one concern when upgrading or modernizing systems. In fact, nearly seven in ten rank it at the top of the list. Yet only around a third say...
by Jenn Ferguson | Jun 5, 2026 | Cybersecurity, IT director
Old School Security. Security used to feel more contained. There were tools to configure, patches to apply, alerts to review. It was technical, structured, and largely operational. But that’s changed. These days, security rarely stays in the technical lane. It tends...
by Jenn Ferguson | May 29, 2026 | IT director
Is your ticket queue ever actually done? Or is it just quiet enough for you to breathe before the next wave hits? From where I sit, tickets are rarely the real problem. They’re the visible symptom. The deeper issue is that the helpdesk has quietly become the thing...
by Jenn Ferguson | May 22, 2026 | AI
Have you noticed how many AI projects start with excitement… and then quietly go nowhere? I’m seeing it a lot. A demo here, a pilot there, plenty of internal chatter, but very little that makes it into day-to-day use. And it’s not because AI doesn’t work or isn’t...
