Remember the days of watching a loading bar slowly crawl across the screen? Or maybe that distinct screech of a dial-up modem connecting? While technology has rocketed forward since then, some businesses still cling to an outdated approach when it comes to managing their IT: the break-fix method.
This means waiting for something to go wrong—a server crash, a software glitch, a security breach—before calling for help. It might seem cost-effective initially, but this reactive stance is becoming increasingly risky and wasteful.