As much as we hate to admit it, the first thing that many people still think of when they hear the term “tech support” is the experience that comes with an antiquated approach to technology services: the break/fix method. Fortunately for us, we are seeing many businesses make the better decision, and turn to the clearly superior option, managed IT.
TS3 Technologies Blog
Technology is a requirement in today’s businesses - but just having technology isn’t nearly enough. You need to make sure that you are performing the proper maintenance activities as well, to prolong the useful life of your solutions. Here, we’ll review a few basics to keeping your technology solutions ready for your use… and how we can help with that.
When it boils down to it, there are really only two ways to operate a business: proactively, or reactively. While many businesses still rely on their reactivity to deal with their technology issues, the opposite approach is demonstrably more effective for the modern business. Let’s explore some of the effects that a proactive and reactive strategy can each have on your operations.
While information technology is an important part of the modern business and its processes, it isn’t always the easiest topic for the average business user to figure out. In this series, we’ve been exploring how a managed service provider can add value to your business and its IT. Here, we’re focusing on how the managed service provider can serve as a knowledgeable consultant.
In order for one methodology to replace another, it has to provide more value than the one that came before. In terms of IT support, managed services can deliver far greater value than the familiar break/fix method. In this series, we’ll explore the value that managed services contribute to a business, starting with their proactive nature.
Small and medium-sized businesses (SMB) have historically been restricted in what they can do with their technology infrastructures. However, there are now options that an SMB can leverage that enable it to accomplish more with their infrastructure - but this requires the SMB to have a plan in place.