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TS3 Technologies Blog

TS3 Technologies has been serving the Alabama area since 2011, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

CDK Cybersecurity Incidents Cause Massive Chaos in the Car Industry

CDK Cybersecurity Incidents Cause Massive Chaos in the Car Industry

A popular automotive dealership software platform has recently become the target of a cyberattack, resulting in the solution going down for several days. Any business that has a solution it relies on can sympathize with the situation. After all, if you lose access to your critical business apps for several days, would your operations be able to recover?

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Your Email is Insecure - Businesses Need Email Encryption

Your Email is Insecure - Businesses Need Email Encryption

All businesses use email to communicate, but too many organizations haven’t jumped on the encrypted email bandwagon yet. Encryption is incredibly helpful to keep networks and infrastructure secure, and it can do the same for your email solution. In fact, it is likely required to ensure the secure transfer of critical and sensitive information.

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Going Digital Saves Money on Document Storage and Collaboration

Going Digital Saves Money on Document Storage and Collaboration

A successful business thrives on building beneficial relationships, which generates a lot of data and contracts that need to be efficiently shared and stored. While this might seem straightforward, leveraging today’s technology can significantly cut down on filing costs and enhance file-sharing efficiency. Let’s explore how.

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Big Business is Fueling AI Growth

Big Business is Fueling AI Growth

With little fanfare, the AI Wars have begun. When we say “war” we mean just that: a battle for the survival of tools designed to improve human productivity. To start we should rewind a little. Most new software platforms (and many, many established ones) have started to use “artificial intelligence” to improve their products, or at least improve the prospect of selling them. In this week’s blog we will discuss the increased prevalence of “AI” and how some of the largest names in computing have gone all in on the technology.

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Do You Know Exactly What is Being Backed Up?

Do You Know Exactly What is Being Backed Up?

Data backup is essential for any business, yet many employees might not fully understand how it works or what gets backed up. Today, let's clarify the basics of data backup and its importance.

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Browser Cookies Explained

Browser Cookies Explained

When someone mentions cookies, people start paying attention. Chocolate chip, oatmeal raisin, snickerdoodles… Browser? While Browser cookies aren’t the most scrumptious, they do need some attention. Nowadays, many websites you visit have a popup asking if they want to allow cookies for that site and knowing what you are agreeing to is important. In today’s blog, we will describe what cookies are, how they work, and why they can sometimes be better than cookies with chocolate chips. 

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Are your employees reporting security issues fast enough… or even at all?

 

Getting your team to report security issues quickly is something that’s important for your business… but maybe something that might not have crossed your mind before.

You might think that with so many security tech tools, you're covered. But guess what? Your employees are your first line of defense, and they’re irreplaceable when it comes to spotting and reporting security threats.

Imagine this: One of your employees receives a fishy-looking email that appears to be from a trusted supplier. It's a classic phishing attempt (that’s where a cyber criminal sends an email and pretends to be someone else to steal your data).

If the employee brushes it off or thinks someone else will handle it, that innocent-looking email could lead to a massive data breach, potentially costing your company big bucks.

The truth is, less than 10% of employees report phishing emails to their security teams. That's shockingly low. Why? Well:

  • They might not realize how important it is
  • They're scared of getting into trouble if they're wrong
  • Or they think it's someone else’s job

Plus, if they've been shamed for security mistakes before, they're even less likely to speak up.

One of the biggest reasons employees don't report security issues is that they just don’t get it. They might not know what a security threat looks like or why reporting it is crucial. This is where education comes in, but not the boring, jargon-filled kind.

Think of cyber security training as an engaging and interactive experience. Use real-life examples and scenarios to show how a small issue can snowball into a major problem if not reported.

Simulate phishing attacks and demonstrate the potential fallout. Make it clear that everyone has a vital role in keeping the company safe. When employees understand their actions can prevent a disaster, they'll be more motivated to report anything suspicious.

Even if your employees want to report an issue, a complicated reporting process can stop them in their tracks. Make sure your reporting process is as simple and straightforward as possible. Think easy-access buttons or quick links on your company’s intranet.

Make sure everyone knows how to report an issue. Regular reminders and clear instructions can go a long way. And when someone does report something, give them immediate feedback. A simple thank you or acknowledgment can reinforce their behavior and show them that their efforts matter.

It’s all about creating a culture where reporting security issues is seen as a positive action. If employees feel they’ll be judged or punished, they’ll keep quiet. Leaders in your company need to set the tone by being open about their own experiences with reporting issues. When the big boss talks openly about security, it encourages everyone else to do the same.

You could even consider appointing security champions within different departments. These are your go-to people for their peers, offering support and making the reporting process less intimidating. Keep security a regular topic of conversation so it stays fresh in everyone's minds.

Also, celebrate the learning opportunities that come from reported incidents. Share success stories where reporting helped avoid a disaster. This not only educates but also motivates your team to keep their eyes open and speak up.

By making it easy and rewarding for your employees to report security issues, you're not just protecting your business; you're also building a more engaged and proactive workforce.

Encourage open communication, continuous learning, and avoid shaming anyone for their mistakes. The faster issues are reported, the easier and cheaper they are to fix, keeping your business secure and thriving.

This is something we regularly help businesses with. If we can help you too, get in touch.

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Encryption is One of the Most Valuable Tools Against Hackers

Encryption is One of the Most Valuable Tools Against Hackers

Encryption is a powerful weapon against hackers that can prevent them from stealing your data and leveraging it against you. Encryption, in its most basic textbook definition, converts your readable data into an indecipherable jumble that can only be reassembled through the use of an encryption key. Small businesses absolutely must utilize encryption to protect customer information, financial records, and other important or sensitive business data. This ensures that it is as protected as possible against those that might do you harm.

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This Cybersecurity Professional is Out to Scam the Scammers

This Cybersecurity Professional is Out to Scam the Scammers

Scammers look to take advantage of someone else for their own gain, but there are some scammers out there who are trying to scam the scammers to teach them a lesson. One such individual is “Kitboga,” a content creator who calls themselves a “scam baiter.”

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VoIP Can Be a Game Changer for Business

VoIP Can Be a Game Changer for Business

Everyone knows that a telephone system is a core component of a well-functioning business. Unfortunately, many businesses’ telephone systems haven’t advanced, but the way people do business has. If your business is paying a premium for its telephone system and isn’t getting the collaboration benefits needed to stay competitive, the answer might be VoIP.

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Team effort with Copilot

 

Have you heard about Team Copilot yet? It’s the latest addition to Microsoft's suite of AI tools and should be available later this year.

Think of Team Copilot as an advanced, AI-powered assistant designed to help your team work better together. While Microsoft’s 365 Copilot has been a personal assistant for individual tasks like drafting emails or recapping missed meetings, Team Copilot takes it to the next level by focusing on group activities.

There are three main ways Team Copilot can help your team:

1. Meeting facilitator

During a Teams video call, Team Copilot can take notes that everyone in the meeting can see and edit. It can also create follow-up tasks, track time for each agenda item, and assist with in-person or hybrid meetings when used with Teams Rooms.

2. Group text chat assistant

In group text chats within Teams, Copilot can summarize lengthy conversations to highlight the most important information. It can also answer questions from the group, making it easier to stay on track and informed without wading through pages (and pages and pages) of chat history.

3. Project manager

Team Copilot can help manage projects by creating tasks and goals within Microsoft’s Planner app. It can assign these tasks to team members and even complete some tasks itself, like drafting a blog post. It will notify team members when their input is needed.

You know that productivity isn't just about individual work. It’s also about effective teamwork. So, by helping with group-oriented tasks, Team Copilot can make big improvements to your overall productivity.

It’s important to note that while Team Copilot is incredibly helpful, it doesn’t replace the role of a human meeting facilitator. It won’t lead meetings or ensure inclusivity, but it will create agendas, track time, take notes, and share files.

It’s more of a business insights assistant, helping with group interactions and meetings rather than censoring comments or keeping people in line. But hey, who knows what’s to come in future!

Team Copilot will be available in preview later this year for Microsoft 365 customers with a Copilot subscription. While it’s a work in progress, the potential it has to transform team productivity is huge.

Keep an eye out for its release and think about how it could fit into your workflow to boost your team’s productivity.

If you have any questions or need further assistance in understanding how Copilot can benefit your business, get in touch.

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Six Huge Benefits of Remote IT Support

Six Huge Benefits of Remote IT Support

IT support is essential for businesses, but traditional on-site support can be expensive and inefficient.

Thankfully, remote IT support, such as that offered through managed services, is now available. This is a game-changer for small to medium-sized businesses. Let's explore the benefits of remote IT support.

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How Does the Google Search Engine Work?

How Does the Google Search Engine Work?

Google Search is a cornerstone of the internet, used by billions of people daily to find information quickly and efficiently. But have you ever wondered what happens behind the scenes when you type a query into Google and hit "search"? Let's dive into the intricate process that powers the world's most popular search engine.

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How Much Does Modern Workplace Culture Rely on IT?

How Much Does Modern Workplace Culture Rely on IT?

Today, IT is important for many things. It's not just a small part of a company… but how deeply is IT woven into modern workplace culture? Let's delve into how technology and culture coalesce in today's businesses.

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How Faster Internet Speeds Can Improve Your Business

How Faster Internet Speeds Can Improve Your Business

The past several years have brought about dramatic increases in internet speeds, further fueling online activity and allowing businesses to innovate in all kinds of ways. Here are five of the best benefits that these increased Internet speeds have brought about for small and medium-sized businesses.

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AI is Progressing, but It’s Not the Answer to All Your Problems

AI is Progressing, but It’s Not the Answer to All Your Problems

You can’t take two steps outside of your home or two mouse-clicks or screen-taps online without seeing something written or hearing someone talking about AI. This has created a situation where every business is claiming AI as a revolutionary tool and consumers, overwhelmed with the term, have begun to take the technology for granted. In today’s blog, we want to determine whether AI brings added value or is just a term used to help companies market their products.

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It’s Summer and You Have to Take Care of Your Tech

It’s Summer and You Have to Take Care of Your Tech

Summer is here, and sometimes, your technology pays the price. In today’s blog, we’ll discuss some ways to protect your tech as you travel and enjoy the nice weather.

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How are Companies Handling Employees’ Desire to Work from Home?

How are Companies Handling Employees’ Desire to Work from Home?

Many business owners considered allowing their employees to work from home like opening Pandora’s box; once opened, there was no going back. Unfortunately, for these administrators, they were faced with the very real prospect of losing their business if they didn’t allow it. Millions of people started working from home in 2020 as a result of the COVID-19 pandemic, but now that public fear has diminished, how have companies reacted? Let’s discuss some remote work statistics to get an answer.

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You might hold the secret to data security in your finger

 

We all know how important it is to keep our data safe, whether it's our business secrets or just personal info. Passwords used to be the number one way to keep things under wraps.

But are they still cutting it today?

According to a recent report, it seems many people are sticking to their guns when it comes to passwords, with only a small fraction opting for biometrics like fingerprints. But why the hesitation? It seems like everyone's got data privacy and security on their minds, and that's totally fair.

So, what exactly are biometrics, and why should we consider them as a more secure alternative to passwords?

Biometrics are all about using your unique physical or behavioral traits – like your fingerprints, face, or even your eye scan – to prove it's really you. Unlike passwords, which can be forgotten, stolen, or cracked, biometrics bring a whole new level of security to the table.

Sure, there's still some worry about biometric data getting into the wrong hands. But don't worry too much. It's rare and takes a lot of effort and know-how.

Biometrics are still a solid weapon in the fight against cyber threats. They're not only harder to copy than passwords but also offer unparalleled convenience. No more struggling to remember a jumbled mess of letters and numbers… just a quick scan of your fingerprint or face, and you're good to go.

But what if you're not sold on biometrics just yet?

There’s an alternative: Passkeys.

These clever authentication methods offer another option to the old-school password. Passkeys use special codes unique to each person and are tough to phish (that's when someone tries to trick you into giving away your login credentials).

By mixing biometrics with passkeys, you can make a big enhancement to your business’s security without making your staff’s lives harder (in fact most people find biometrics and passkeys easier).

Passwords may have served us well in the past, but it's time to embrace new, safer methods of authentication.

Need a hand implementing biometrics or passkeys? We can help – get in touch.

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MFA is Becoming a Major Component of Business Insurance

MFA is Becoming a Major Component of Business Insurance

Businesses are prioritizing cybersecurity more than ever. Many insurers now require companies to meet specific cybersecurity standards before offering coverage, with one key requirement being the implementation of multi-factor authentication (MFA).

Here’s what you need to know and how we can help.

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TS3 Technologies
3 Riverchase Office Plz Ste 226
Hoover, Alabama 35244